Accessibility Statement

1. Our Commitment

We believe in inclusion and equal access. We strive to make our physical transportation services and our website accessible to people of all abilities, including those with visual, auditory, physical, or cognitive challenges.

2. Digital Web Accessibility Standards

To ensure a premium and inclusive digital experience, our website has been designed and built to comply with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Key features include:

• Keyboard Navigation: All menus, forms, buttons, and links can be fully navigated using keyboard controls.
• Screen Reader Support: Standard ARIA labels and landmarks are integrated to provide clear semantic structure for screen readers.
• High Contrast Ratio: Text and visual elements meet or exceed contrast standards of 4.5:1.
• Responsive Typography: Fluid text scaling ensures the website is readable on zoom sizes up to 200%.
• Accessible Animations: We support prefers-reduced-motion media queries to disable transitions and slide triggers for users sensitive to motion.

3. Physical Transportation Accessibility

Our non-emergency medical transportation fleet is fully ADA compliant. All vans feature:

• Regularly certified hydraulic wheelchair lifts and securement systems.
• Trained drivers qualified in passenger sensitivity, assistance techniques, and emergency response.

4. Feedback & Contact

If you experience any accessibility barriers while using our website, or have suggestions for improvement, please let us know. We aim to respond to accessibility inquiries within 48 business hours.

Advance Transport Services LLC
Email: info@advancetransportservices.com
Phone: 916-436-6953